Payment voucher or flight ticket must be presented by each passenger on the day of flight.
Passengers should wear long-sleeved shirts and long trousers or skirts, preferably made from natural fibres
Any medical condition such as epilepsy, recent surgery or other condition which can affect your ability to fly or assist the crew must be disclosed to BALLOONING at the time of booking, and to the pilot on the day of your flight. Pregnant women will not be allowed on flights. BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot, crew or company representatives.
Any passenger with a body weight in excess of 125kg/280lbs, or any passenger requiring the space of 2 passengers in the balloon basket, is required to pay a 100% surcharge of the ticket price. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
Children under the age of 8 years old, or smaller than 137cm in height (4’6”), are not permitted to fly with ORIENTAL BALLOONING. Children under the age of 16 years must be accompanied by a responsible adult, and only if the child is over 4’6” or 137cm in height. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
As the pilot is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the right to refuse passengers for whatsoever reason as to not endanger the flight or other passengers.
Full attention must be paid by passengers to the safety briefing given before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
The decision of the pilot of the day is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders.
BALLOONING expects passengers to give full co-operation and assistance if needed to the pilot and crew in any situation that is deemed reasonable, during pre- and post-flight activities.
BALLOONING reserves the right to cancel or delay flights, and change rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.